30-Day Money-Back Guarantee
We’re proud to offer you a 30-day (from shipment date) money-back guarantee on all products sold through The Craft Nest.*
If you bought our product for the first time, and are not satisfied with the product, just let us know why you’re dissatisfied, and we’ll issue you a full refund less shipping.
Refunds on orders require that you return the unused product and use a shipping service that provides delivery confirmation (ex., tracking number). The customer is responsible for the return shipping costs. Once we received the returned item, we’ll give you a full refund less your original shipping cost. To initiate this process, please email us at info@thecraftnest.ie
Refunds will be issued to your original payment method (credit or debit card) or Pay Pal.
Refunds on orders require that you return the unused product and use a shipping service that provides delivery confirmation (ex., tracking number). The customer is responsible for the return shipping costs. Once we received the returned item, we’ll give you a full refund less your original shipping cost. To initiate this process, please email us at info@thecraftnest.ie
Refunds will be issued to your original payment method (credit or debit card) or Pay Pal.
Other Considerations
The Craft Nest is not responsible for missing, damaged or stolen packages as a result of a mistake by the courier or the customer (ie. submitting wrong address). For these kinds of issues, The Craft Nest will manage refunds and replacements on a case by case basis.
Contact Customer Support at info@thecraftnest.ie
*Sale items are exempt from our 30-Day Money-Back Guarantee and can not be returned.
